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Elements and Performance Criteria

  1. Assess client's employment related needs
  2. Develop employment plan
  3. Monitor implementation of employment plan

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Relevant legislative requirements

Local labour market conditions

Organisation requirements relating to format documentation content and monitoring of employment plans

If applicable contractual requirements relating to employment plans

Understanding common effects of unemployment on clients

Understanding of strengthsbased assessment approach

Training and other pathways to occupational areas

Job search techniques and strategies

Legislation that applies to employment plans

External resources available to people seeking employment

Essential skills

It is critical that the candidate demonstrate the ability to

Ensure plans are appropriate to the needs of individual clients and labour market conditions

Ensure plans comply with relevant legislation

Ensure plans follow organisation policies and procedures including documentation standards

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Interpret organisation contractual and legislative requirements as they relate to employment planning

Demonstrate application of skills including

communication skills to involve and engage a client in the employment planning process and provide constructive feedback and support

research skills to maintain currency of information

technology skills to use information systems

skills to access and provide appropriate support to client

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence must include observation of performance in the work environment or in a simulated work setting or the inclusion of assessment tasks that are realistic and relevant to work in an employment services area

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouragedThis unit is related to

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
This unit is related to:

CHCESB Analyse and apply labour market information

CHCES401B Analyse and apply labour market information

Resource requirements for assessment include access to

a relevant workplace or an appropriately simulated environment where assessment may take place

equipment and resources normally used in the workplace

Method of assessment may include

Observations

Questioning

Case studies

Skills tasks

Written assignments

Evidence gathered from the workplace environment

Third party reports

Demonstration over a period of time to ensure consistency of performance


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Employment plan may include, but is not limited to:

Intensive assistance activity agreements

Intensive assistance support plans

Job search skills plan

Client action plans

Return to work plans

Client activity plans

Plans of the support and assistance to be provided to the client by the organisation

Job search activities may include, but are not limited to:

Registration with employment agencies

Work experience/ trial workplacements

Job search activities

Job search training

Voluntary work

Participation in the community

Training to address barriers to employment

Researching labour markets or training options appropriate to their needs

Relevant legislation may include, but is not limited to:

Social Security Act, including mutual obligation provisions

Disability Services Act

Privacy Act

Monitor may include, but is not limited to:

Monitoring against timeframes, outcomes and activities included in the employment plan

Regular contact with client via mail, telephone, email and interviews

Checking of relevant documentation

Job search diaries and other proformas recording details of activities undertaken

Checking of organisation information systems and databases

Feedback from employers and providers of training and other assistance